Which of the following is NOT a characteristic of a high-reliability organization?

In the context of high-reliability organizations (HROs), the concept of relying on immediate solutions goes against the foundational principles of HROs, which prioritize thorough analysis and long-term solutions over quick fixes. HROs are characterized by their focus on prevention, resilience, and learning from both successes and failures. Proactive safety measures help to anticipate and mitigate risks before they result in incidents.

An emphasis on continuous learning is critical in HROs as it fosters an environment where employees are encouraged to reflect on their experiences and improve processes. Focused risk assessment allows organizations to systematically identify and manage potential hazards, ensuring safety and operational efficiency.

In contrast, the acceptance of immediate solutions can lead to a neglect of deeper systemic issues and potentially introduce new risks. HROs strive for a comprehensive understanding of challenges rather than opting for quick, potentially superficial, fixes. This holistic approach enhances their reliability and safety, making it clear why the option referencing immediate solutions does not align with the characteristics of high-reliability organizations.