Which action by employees can lead to a positive first impression with customers?

Displaying proper identification is important because it fosters trust and professionalism in the interaction between employees and customers. When employees wear or show their identification clearly, it reassures customers that they are dealing with qualified individuals who are authorized to be on the premises. This simple action can significantly enhance the customer's sense of security and confidence in the services being provided. It communicates that the company values transparency and accountability, leading to a positive first impression.

In contrast, the other actions can lead to negative perceptions. Parking vehicles haphazardly might suggest a lack of organization or professionalism. Using inappropriate language can create an uncomfortable atmosphere and may cause customers to feel disrespected. Ignoring customer queries can make customers feel unimportant and undervalued, damaging the overall customer experience right from the start.